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- Taking Mobile Global
Title 2: Tips for Aligning Mobile and Global Web Strategies With more than 55 million iPads in use around the world and more than 400 million smartphones sold in 2011 ...
Article - John Yunker - May 15, 2012 - 2 comments
- How to Elevate Customer Experience in Your Company: Lessons from Customer Experience Leaders
With the proliferation of mobile devices and near ubiquitous web access, the rise of online reviews, and pervasive social networking, customers have more information and influence than ever before. This means that the ways people experience brands ar ...
Resource - AnswerLab - April 24, 2012 - 0 comments
- Extending the Experience Beyond the Device
Over the last few years, the popularity of UX has grown by leaps and bounds. Companies have come to realize the importance of offering engaging experiences to their users, lest they risk losing them to competitors that have invested time and money into ...
Article - Tim R. Todish - March 29, 2012 - 1 comment
- CAMP DIGITAL: MANCHESTER, 29th MARCH
Learn how a positive user experience can transform the quality of your products, the happiness of your customers and the success of your business. Camp Digital is a free, one-day event focusing on user experience, accessibility, inclusive digita ...
Event - Kevin Reay - March 16, 2012 - 0 comments
- Customer Experience Management
This Workshop will expose attendees to the fundamentals of measuring customer experience and provide a framework for identifying, organizing, presenting, and taking action on customer experience metrics across the enterprise. You will participa ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments
- Defining, Developing, and Executing Your Digital Customer Experience Strategy
Companies say that digital touchpoints are critical to their customer experience efforts, but they don't have an approach for multitouchpoint experience, don't know customers' expectations, and don't know how to represent their brands. The prob ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments
- Forrester's Customer Experience Forum 2012
TBD Forrester's Customer Experience Forum 2012 November 14-15, 2012 Long Teaser: TBD Forrester's Customer Experience Forum 2012 November 14-15, 2012 ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments
- Forrester's Customer Experience Forum 2012 Outside In: The Power Of Putting Customers At The Center Of Your Business
Based on the case studies and analysis in Forrester’s upcoming book about customer experience, this Event will detail specific ways to transform your company so you can reap the full business benefits of the customer experience revolution. For dec ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments
- Conversion Conference West 2012 San Francisco
Conversion Conference is a two-day professional event focused exclusively on conversion rate optimization. Scheduled for March 5-6 at the Marriott Marquis in San Francisco, Conversion Conference offers marketers the opportunity to learn the latest strat ...
Event - Tiffany Hampton - February 21, 2012 - 0 comments
- RE:DESIGN/UX Design
RE:DESIGN/UX Design is not your typical conference - there are no panels, and the focus is on small-scale and substantive conversations. RE:DESIGN/UX Design takes place in San Francisco on April 30-May 1, 2012, and looks at “The Next Next: What’s ...
Event - Ashli - February 21, 2012 - 0 comments